Welcome to Globalway Delivery. By accessing or using this website and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions govern the use of Globalway Delivery’s website, mobile applications, and logistics services, including vehicle transportation, pet delivery, and delivery of other goods. By engaging our services, you acknowledge that you have read, understood, and agreed to these terms.
2. Services Provided
Globalway Delivery offers courier and logistics services including, but not limited to, vehicle transport, pet delivery, and goods shipment. Service availability may vary depending on location, regulations, and operational capacity.
3. User Responsibilities
- Provide accurate and complete information when booking or tracking shipments.
- Ensure that all items for delivery comply with applicable laws and regulations.
- Properly package goods to prevent damage during transit.
- Pay all applicable fees and charges associated with the service.
4. Prohibited Items
Globalway Delivery does not transport illegal, hazardous, or restricted items, including but not limited to:
- Weapons or explosives
- Illegal drugs or substances
- Perishable goods not properly packaged
- Items prohibited by local or international shipping laws
5. Vehicle Transportation Terms
Vehicles must be in operable condition unless otherwise agreed upon. Customers are responsible for removing personal belongings from vehicles before transport. Globalway Delivery is not liable for items left inside vehicles.
6. Pet Delivery Terms
All pets must have valid health certificates and travel documentation as required by law. Globalway Delivery ensures humane and safe transport but is not responsible for health issues arising from pre-existing conditions or unforeseen circumstances during transit.
7. Liability and Insurance
Globalway Delivery takes all reasonable measures to ensure the safety of shipments. However, liability is limited to the declared value of the goods or as specified in the service agreement. Customers are encouraged to purchase additional insurance coverage for high-value shipments.
8. Delivery and Delays
Delivery times are estimates and may vary due to weather, customs, or other unforeseen factors. Globalway Delivery is not liable for delays beyond its control but will make every effort to communicate updates promptly.
9. Payment Terms
All payments must be made in full before shipment unless otherwise agreed in writing. Failure to make payment may result in service suspension or cancellation.
10. Cancellation and Refund Policy
Cancellations must be made at least 24 hours before the scheduled pickup. Refunds are subject to review and may be issued based on the stage of service completion and administrative costs incurred.
11. Privacy Policy
Globalway Delivery respects customer privacy and handles personal information in accordance with its Privacy Policy. Personal data is used solely for service delivery and communication purposes.
12. Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of Globalway Delivery and may not be reproduced or used without prior written consent.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of New York, USA.
14. Amendments
Globalway Delivery reserves the right to modify or update these Terms and Conditions at any time. Changes will take effect immediately upon posting on the website.
15. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us.